---
title: Call Activity getting posted with status Faliure
description: "Issue: Call Activity getting posted with status Faliure, even though the call is connected. RCA: This is happening because as the provider is passing incorrect status which are not acceptable in our system Solution: Kindly ask the provider to correct ..."
url: "https://supportb.kinsta.cloud/docs/fetching-forms-error-mobile-app/"
updated: "2024-01-30"
category: Knowlarity Issues
---

# Call Activity getting posted with status Faliure

**Issue: **Call Activity getting posted with status Faliure, even though the call is connected.

![](https://desk.zoho.in/api/v1/threads/24894000411566914/inlineImages/edbsna872fe9a231f11f4d944c84d93aeff53dbdb6666470e54e2f4c7c4b0b2b162794320404160579d4f14877690330638f63261f319969e336aeee7b791ebe3327729bc6304de170a53795fa1e6ac96a3f0?et=18d8cdd06d3&ha=ee11ca943b97b554ad1c88609b96b8ca145cbc44286e58aeba7e413dbaa12d55&f=1.png)

**RCA:**This is happening because as the provider is passing incorrect status which are not acceptable in our system 

**Solution:**Kindly ask the provider to correct the status values passed. PFB the below screenshot, only these status values needs to be passed to make sure activity is posted correctly.

![](https://desk.zoho.in/api/v1/threads/24894000411814806/inlineImages/edbsn4afc01e2bb9db5a56ef3e98754af86742a94b46f1fa4f186835cf04ddd74ca3650243d5bef9f417c3d7359cb4ae5706d793bbe96474cde8a167e620b56e425f7c442687a73123793cda8e33b94b2b01e?et=18d8cdd5f4e&ha=30821006d9adcc66aca3f6ca1017fb2f5f3c64edfd36caa48bdb70f4b0aad035&f=1.png)