---
title: "Fee Payment Link | Gurnick"
description: "Issue: Registration Link not generated for lead even if their stage is \"Registering\". Alternative Queries: Katherine/Nicholas often forward the failure email directly. The subject line is \"Fwd: Automation - Registration fee link V2 & Update DNC ..."
url: "https://supportb.kinsta.cloud/docs/fee-payment-link-gurnick/"
updated: "2023-09-29"
category: US Support
---

# Fee Payment Link | Gurnick

![](https://static.zohocdn.com/zoho-desk-editor/static/images/caution.png)Issue: 
Registration Link not generated for lead even if their stage is "Registering".

![](https://static.zohocdn.com/zoho-desk-editor/static/images/exclamation.png)Alternative Queries: 
Katherine/Nicholas often forward the failure email directly. The subject line is "Fwd: Automation - Registration fee link V2 & Update DNC stages - CallLapp11 failure notification". 

![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)Steps to Troubleshoot: 
1) Procure the Lead where this failure occurred. 
2) Go to the automation report for the lead. \[Automation Name:  "Registration fee link V2 & Update DNC stages", Card: "CallLapp11"\] Retrieve the Lapp Request ID/Timestamp of the Lapp Trigger.
3) If the failure email was forwarded directly, you may simply procure the Timestamp and skip steps 1 and 2.
Eg: (All necessary data would be present here)
![](https://desk.zoho.in/galleryDocuments/edbsnf9e2c727895b56b3e516c3cac8afe44c7d151e14b5e258915cf1a53d93e246dd41eefcc31214c8b782a76751d9cd0b7a13af2d090335b6f6296fac9e6c353b05)
4) The LAPP is called "[Fee Registering LAPP](https://us11.leadsquared.com/a/lapp/Edit?Id=da_51468_a8a35c98_1)"
![](https://static.zohocdn.com/zoho-desk-editor/static/images/lights.png)Solution:
>> Go to the Code Logs of the particular LAPP request and find the highlighted error. You may take the appropriate step of action after reviewing the same. 
>> If the error is as highlighted below;
![](https://desk.zoho.in/api/v1/threads/24894000343616360/inlineImages/edbsneac29e31c992fd5bcc4524c4b5f8424d84a1f8645aa2a25005fcde664542dc42cba4c445e5cb989a1276e0847cffc6d7c749432006ec09052489a5060790b6de018546dd72a41aaf8aee09e9de14bea4?et=18b0c0c3358&ha=861006d3600d262eaea4b230312332a4958990a05443472b90ce1e636e42046d&f=1.png)
Please ask Katherine to reach out to the GEGI Team to rectify this.