---
title: Email campaign status – Error
description: "Issue- Error status over the email campaign. RCA -edited and checked over the template Issue was in the mail merge - here below the comma is outside the bracket which caused the error. Once the comma is moved inside the bracket - the email was sent ..."
url: "https://supportb.kinsta.cloud/docs/email-campaign-status-error/"
updated: "2025-12-30"
category: "FAQ: Email Campaign"
---

# Email campaign status – Error

**Issue-** Error status over the email campaign.

![](https://desk.zoho.in/galleryDocuments/edbsn20517b4cbe65eb774b43cf79afb2773bd30ea38f3400abb6c7c0cb152df6c78f3f2f07bc97f409134eee99d49f89fc32bc2e72c3869b4585af4c29d2bad3cdba)

**RCA** -edited and checked over the template 
Issue was in the mail merge - here below the comma is outside the bracket which caused the error.

Once the comma is moved inside the bracket - the email was sent successfully.
![](https://desk.zoho.in/api/v1/threads/24894000743723113/inlineImages/edbsn2265c33760ca3a46775fd2e7dd33d857cc941416acaeab050c903238565fe1c38a896529eaadb787ecf3a9d7377171621fc82c3a246e35c8ffbb5364474476221f0670fff40cff356c432c0c667907e9?et=19ba28384fb&ha=4b95889df1728d190f1a6947269832639a21ef5fc426fff7a0e2301ad9cc3f83&f=1.png)

![](https://desk.zoho.in/api/v1/threads/24894000743723113/inlineImages/edbsn2265c33760ca3a46775fd2e7dd33d857cc941416acaeab050c903238565fe1c38a896529eaadb787ecf3a9d737717162b8cbe2e2c4fba94b8ab49914d131fb9b8f45b0a72adfb43b4cea86fc355200d6?et=19ba28384fa&ha=4ecdce8f58b4b7ae1461b7b06ee62aad1a19de5f5d5ac7eff557cd85a27377d6&f=2.png)