---
title: Email campaign Report disripency
description: "**Problem statement:** In the email campaign report, we can see that it is showing a 100% open rate. ![](https://supportb.kinsta.cloud/wp-content/uploads/2026/04/image-1024x450.png) **RCA:**The setting 'IsLargeTenant' is disabled for this tenant.After which, this issue started. Since this is a NoCAR tenant, this setting should…"
url: "https://supportb.kinsta.cloud/docs/email-campaign-report-disripency/"
updated: "2026-04-13"
category: "FAQ: Email Campaign"
---

# Email campaign Report disripency

**Problem statement:** In the email campaign report, we can see that it is showing a 100% open rate.

![](https://supportb.kinsta.cloud/wp-content/uploads/2026/04/image-1024x450.png)

**RCA:**The setting 'IsLargeTenant' is disabled for this tenant.After which, this issue started. Since this is a NoCAR tenant, this setting should be enabled.