---
title: Email attachment
description: "Problem Statement- Here the issue is after clicking the attachment bottom the sales user are getting access denied. Solution - In the permission template. content was disabled."
url: "https://supportb.kinsta.cloud/docs/email-attachment/"
updated: "2025-12-23"
category: Email Templates
---

# Email attachment

**Problem Statement**-
Here the issue is after clicking the attachment bottom the sales user are getting access denied.

![](https://desk.zoho.in/api/v1/threads/24894000738841873/inlineImages/edbsnb06919d12b396e28aaff6b0ed1eea7cac3445b53d976c0ea027704e1a573a95082486ea9e0130c01ae365e4704446cbdfabc9bf0bd118eed992ebf918335b729ab3d48dcb638d468c1971f6cec9d6bc4?et=19b7e60b082&ha=a23af9b107fede304cd95ea8b6399dd1c1b45d68168911b29486cf4ec54b5854&f=1.png)

**Solution**-

In the permission template.

content was disabled.

![](https://desk.zoho.in/galleryDocuments/edbsnec627fbe633fa16c35cdda14eebbf275c3edf53f4cb2b9d32f638b3fe9304c36ad4e9282e9fb0eec38b9a7883e9a0482a7bf67c8d025d1c53a7b81b7270f0657)
![](https://desk.zoho.in/galleryDocuments/edbsnec627fbe633fa16c35cdda14eebbf275bb12b75d834bc05ae0f2a56dd2dddc6fd3de8281fd9d1445f5c5289f7afbcf4a71c3f6267040804039c1804682f29bdd)