---
title: Duplicate entry error in call log
description: "HI Team, We had recenly found an error in which xylem had pushed a call logs and had received the following error \"{\"Status\":\"Failure\",\"Message\":\"Duplicate entry '+91-xxxxxxx5' for key 'Prospect_Base.UQ_Prospect_Base_Phone'\"}\" we had checked and ..."
url: "https://supportb.kinsta.cloud/docs/duplicate-entry-error-in-call-log-error/"
updated: "2025-01-30"
category: "Apps: General issues"
---

# Duplicate entry error in call log

HI Team,

 We had recenly found an error in which xylem had pushed a call logs  and had received the following error "{"Status":"Failure","Message":"Duplicate entry '+91-xxxxxxx5' for key 'Prospect_Base.UQ_Prospect_Base_Phone'"}" we had checked and found no duplicates for the same and while repushing the call log was getting recorded, This is a corner scenario and is timing-based and occurs very rarely. To avoid this scenario Async Api was suggested to us since it contains retry mechanism,

Please ping me incase of any queries regarding this error.