---
title: Disable 2FA for specific user.
description: "Problem Statement: Disable Two-Factor Authentication (2FA) for a specific user. Root Cause Analysis (RCA): Disabling 2FA for a specific user is supported and is the expected behavior within the system. Steps to Reproduce: Navigate to Settings Go to ..."
url: "https://supportb.kinsta.cloud/docs/disable-2fa-for-specific-user/"
updated: "2025-09-18"
category: Manage Users
---

# Disable 2FA for specific user.

**Problem Statement:**
 Disable Two-Factor Authentication (2FA) for a specific user.

**Root Cause Analysis (RCA):**
 Disabling 2FA for a specific user is supported and is the expected behavior within the system.

**Steps to Reproduce:**

1. Navigate to **Settings**
2. Go to **Users and Permissions**
3. Select the user for whom you want to disable 2FA
4. Click the **gear icon** (⚙️) next to the user
5. Click on **"Disable 2FA"**

> **Note:** If the **"Disable 2FA"** option is not visible, it may be due to role-based restrictions.

**Corrective Action:**
 If you're unable to see the **"Disable 2FA"** option:

- Contact the **Billing Team**
- Request them to **enable the 2FA control at the role level**
- Once enabled, the **"Disable 2FA"** option will be visible in the user's details page

**Attachments:**

- Screenshot showing where to find the **"Disable 2FA"** option
- Screenshot for reference when contacting the **Billing Team** to enable 2FA controls at the role level

  ![](https://desk.zoho.in/galleryDocuments/edbsn2d20c51be00c751106ad9ecfbaf0b4fcdb5a5496b893eb47cef4653590bc4cf22c3840fba7730d3c309c871cba079090d53e340ee1b888a1f0719e529526ecbb)

  ![](https://desk.zoho.in/galleryDocuments/edbsn2d20c51be00c751106ad9ecfbaf0b4fceecd2531ae886c8107341dd4f11265191e2940dbc4fae7ef86aed816a42407c2939312e86e095a22e9f86aa7f286bc61)