---
title: Data in  form fields are not being fetched from Mavis DB
description: Problem Statement – Customer is facing an issue where the values of 2 fields are not being fetched from Mavis DB . Solution – We see that from the below screenshot , this rule will work only when both the conditions are satisfied , ie; form on load ...
url: "https://supportb.kinsta.cloud/docs/data-in-fields-are-not-populating-fields-getting-blank/"
updated: "2025-12-31"
category: Account Details_Master Folder
---

# Data in  form fields are not being fetched from Mavis DB

**   **

Problem Statement – Customer is facing an issue where the values of 2 fields are not being fetched from Mavis DB .

Solution –

We see that from the below screenshot , this rule will work  only when both the conditions are satisfied , ie; form on load and Sourcing channel is DSA . 

But in this case , when form is loaded , sourcing channel is empty due to which the values are blank for DSA Name and DSA Code.

 

 

 

![A screenshot of a computer

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