---
title: "Support Case-WorkFlow"
description: "Case-Workflow.pptx --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Once the email ex ..."
url: "https://supportb.kinsta.cloud/docs/case-workflow/"
updated: "2022-11-17"
category: SOPs
---

# Support Case-WorkFlow

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963ad4fddf02e4785fbc1a3cf6dcf616531960f782c822aafbefc75ec339cf76797f253453e57d00dd3adb3380745447941)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963d88a07a4b03a109aa418c74eca38ec5e755f3448c0c80cf341a06c13bf1e1647005a2c2c3da6f30f5ad757e4b28ecde3)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e99636da78377a11e86759d97b4a1972f8fe698e578717273cf757fa2fd104d5b223595bb43b34cf2352924756e6589810747)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996362d3689f57193ee5071d22de2d9aff17d88f072891ba2aecbdbeadc4cd7433a16a9c31f939b5177b2df26b7f9c31b02e)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963cc9f3fb64b4ab46cede0b781150d053671c4aa09bb9de2f5bf8e49711be535798211fb4e47fbf28cc492ac216e3d65d9)

[Case-Workflow.pptx](https://myleadsquared-my.sharepoint.com/:p:/g/personal/sanjeev_haveri_leadsquared_com/EY3y35mIZ3FNiW27mjuc5ccB4KsJaHCPeTWR08jASyFhSA?e=u3kJhs)

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![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963cd5840ac099e416226062ce03511dd7ea1c1c10dde809ede2ada38e9ab375b1d1175eba96f09908ff991db3a4f07afd4)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996351e1e3f1a56cb1d5f75f7e9fac08c1ed42ff2c98918c68b2984feef68b1373bce049c422a168af97603a13c6c220aecc)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963032562f32b1228e7a1132b0c4bad1679dd9d2a5a47d138d88426e5c5e123d149ca8671f3fdc46b4ea16a906f9528f203)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996345259154b72121b95fb73a8613099052e5639a77ebb7d8736cc2f2a0d159579258c53d87e859487450a8be8c82bcbbd7)

  Once the email ex

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996346aa35cc16a612b7395c43bb376182b6928c32e12a61ba4c367ab5a97efa493d910ce2766bc23dfc4f071781b49680be)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996341f73e10cf962aead3ec9dd0eefa8643e20ecc4ec99bf251e7e04422ab0f78b141284dfaf6f0d0114efda0d3c1249dce)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963818ef9cd0466b61fbdcece019badf8e67788272d921c2fd856feaffeb1f2ee2feefee3d24c8faf0b5244a2876a28d573)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e99639ec319c01962c1a814bc9d9db91763eabfae61694c06abade210c1c5ea04a5b4537585c29c5f76f4a6c37096b069a0b9)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963f9f4bc452e170a208337df704318cc2ba71e793f1b632b4e7079ba3ebc7eb0e553936a4d571f19be766de43c452167cb)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e996344e5133d27e5486344ea513f4b44291b5d6ed666eb89a032166350fe5443837b320fabd95e4a279b02b857f7da711b16)

![](https://desk.zoho.in/galleryDocuments/edbsnf9e8d004ccfe4cad7f3c46e24a6e9963ffb677cbe9650c447c917f6c90c20dab657086724e848bb93563b2c54f1ec8b1c80cf89684111b9b3bbbb3fe7885f287)

[https://myleadsquared-my.sharepoint.com/:p:/r/personal/anshika_maheshwari_leadsquared_com/Documents/Microsoft%20Teams%20Chat%20Files/Ticket%20Creation%20Workflow%20Document%20%20(1).pptx?d=w7ee884270bb24d499e97c0523ee2e0ee&csf=1&web=1&e=F9hXZ7](https://myleadsquared-my.sharepoint.com/:p:/r/personal/anshika_maheshwari_leadsquared_com/Documents/Microsoft%20Teams%20Chat%20Files/Ticket%20Creation%20Workflow%20Document%20%20(1).pptx?d=w7ee884270bb24d499e97c0523ee2e0ee&csf=1&web=1&e=F9hXZ7)