---
title: Automation Not Executed Despite Triggering Within Working Hours
description: "Issue: The automation was not executed, even though the trigger occurred during working hours. Observation: The following record was received on \"7-Jan-2025 at 03:45 PM.\" The automation checks the workday template before executing the task creation. ..."
url: "https://supportb.kinsta.cloud/docs/automation-not-executed-despite-triggering-within-working-hours/"
updated: "2025-02-06"
category: Automation FAQ
---

# Automation Not Executed Despite Triggering Within Working Hours

Issue: The automation was not executed, even though the trigger occurred during working hours.
Observation: The following record was received on "7-Jan-2025 at 03:45 PM." The automation checks the workday template before executing the task creation.
Workday template: 8:00 AM to 5:00 PM Atlantic Time.
Workday Template assigned to user: User X
Since the time was within working hours, the automation should have executed, but the task did not create and paused on "Wait until work day" card. 

![](https://desk.zoho.in/api/v1/threads/24894000602627501/inlineImages/edbsn6dc3276d932247b79302e94615abebeeabf2e299d4dc529d96514ad271a10ebfec4b583ae1ddea19622b4de4091e62eaf19a48d1d7a12dbfe47821bd877548024c97694e81e40cd29f9d790e2cbd803e?et=19479942bf1&ha=daea1afb974166d53d1f409bd6b73a112fae0cdf25520c1ee9b822383f6b3518&f=1.png)

Root Cause: There is a 15 mins buffer hence the card didn't execute on the same day. The end time for the user is 5:00 PM (-4:00 TZ) and the card was processed at 3:45 PM (-5:00 TZ, in -4:00 Z it is 4:45PM), with 15 mins buffer it will not process on same day and will wait till next working day.