---
title: "Account Information : Reliance Nippon"
description: "Topic Description KB Creation Date 25th march 2025 Account Name & list of all ORGIDs Reliance: 75446,75553 Customer point of contact Phone and Email aniket.raorane@relianceada.com nitin.gupta@relianceada.com pradnya.kadu@relianceada.com ..."
url: "https://supportb.kinsta.cloud/docs/account-information/"
updated: "2025-04-01"
category: Reliance Nippon
---

# Account Information : Reliance Nippon

| **Topic** | **Description** |
| --- | --- |
| **KB Creation Date** | **25th march 2025** |
| **Account Name & list of all ORGIDs** | **Reliance: 75446,75553** |
| **Customer point of contact Phone and Email** | **[aniket.raorane@relianceada.com](mailto:aniket.raorane@relianceada.com) [nitin.gupta@relianceada.com](mailto:nitin.gupta@relianceada.com) [pradnya.kadu@relianceada.com](mailto:pradnya.kadu@relianceada.com) [amruta.nanal@relianceada.com](mailto:amruta.nanal@relianceada.com) [ajinkya.modak@relianceada.com](mailto:ajinkya.modak@relianceada.com)** |
| **Customer business type (Example: Education, Fintech, insurance etc)** | **Financial Services** |
| **Account hosted on dedicated infrastructure (managed by LS OR customer)** | ** Managed by LSQ** |
| **TAM Engineer POC** | **Santhosh M Muttalageri** **[Santhosh.Muttalageri@leadsquared.com](mailto:Santhosh.Muttalageri@leadsquared.com)** |
| **LS KAM POC** | **No KAM assigned  Sales handled by  Ruchika Mehra** |
| **LS PS POC** | **  Aashutosh Darekar**  **[aashutosh.darekar@leadsquared.com](mailto:aashutosh.darekar@leadsquared.com)** |
| **Are we sending (MSR)month Support Stats / quarterly report to customer?** | **Yes** |
| **Cadence call occurrence day?** | ** Every alternative working day (Mon, Wed, Fri)** |
| **Core features used by customer** | ** Opportunities, Lapps, Automation, API, Reports, Forms & Process, Custom UI** |
| **List of third-party integrations in customer accounts.** | ** ** **Lapps - Reliance Nippon APIs** ** ** |
| **List of custom implementations in customer accounts.** | ** Lapps, Custom UI, Portal.** |
| **Top 5 issues/queries we receive from this TAM account. (With or without Ticket id optional)** | **1.     ****Discrepancy in Opportunity Creation \| 75446 \| RNLIC** **2.     ****Opportunity based error \| 75446 \| Reliance Nippon** **3.     ****Urgent: Custom Reports Section not visible to users \| 75446 \| Reliance Nippon Life Insurance** **4.     ****incorrect Opportunity import report \|\| Reliance- 75446** **5.     ****The issue was that the leads were routed to different user via automation other than the user who had the lead in Reliance portal.** |

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