---
title: Account Information – Angel Broking
description: "Topic Description KB Creation Date 3rd Jan 2024 Account Name & list of all ORGIDs Angel B2C (39660), Angel B2B (50556) , Angel MF (54125) & UAT account (60214) Customer point of contact Phone and Email shirshendu.bhattac@angelbroking.com ..."
url: "https://supportb.kinsta.cloud/docs/account-information-a/"
updated: "2024-01-03"
category: Angel Broking
---

# Account Information – Angel Broking

| **Topic** | **Description** |
| --- | --- |
| KB Creation Date |  3rd Jan 2024 |
| Account Name & list of all ORGIDs |  Angel B2C (39660), Angel B2B (50556) , Angel MF (54125) & UAT account (60214) |
| Customer point of contact Phone and Email |  [shirshendu.bhattac@angelbroking.com](mailto:shirshendu.bhattac@angelbroking.com)  [sneha.mambully@angelbroking.com](mailto:sneha.mambully@angelbroking.com) |
| Customer business type (Example: Education, Fintech, insurance etc) |  Security/Financial Assets |
| Account hosted on dedicated infrastructure (managed by LS OR customer) |  Managed by LSQ |
| TAM Engineer POC |  Rupali Tiwari  [rupali.tiwari@leadsquared.com](mailto:rupali.tiwari@leadsquared.com)  |
| LS KAM POC |  Apoorva Joshi [apoorva.joshi@leadsquared.com](mailto:apoorva.joshi@leadsquared.com)  |
| LS PS POC |  Prasanth Battina [prasanth.battina@leadsquared.com](mailto:prasanth.battina@leadsquared.com) |
| Are we sending (MSR)month Support Stats / quarterly report to customer? |  No |
| Cadence call occurrence day? |  Wednesday |
| Core features used by customer |  Telephony, Lapps, Automation, API, Batch Jobs, Reports, Connectors (TechAlpha SMS Connector, WhatsApp, Custom Menu for WebApp, UTC) |
| List of third-party integrations in customer accounts. |  Telephony Provider (Exotel)  LSQ - Ryng Integration   |
| List of custom implementations in customer accounts. |  Lapps, Batch Jobs. |
| Top 5 issues/queries we receive from this TAM account. (With or without Ticket id optional) |  1. Login Issues (ADFS related).  2. Telephony related issues(call logs not posted).  3. Automation related issues(distribution of leads).  4. Lapps related issue(custom implementation).  5. API related issues. |
| Additional Note |  Angel Broking is one of the Top 5 accounts in terms of ticket flow. Usually, we can expect tickets from API & Automation module. They are heavily using API , Automation & Lapps for their day to day operations and Reports for their internal auditing purpose. |