---
title: Account Information – Aditya Birla Capital
description: "Hi Team, Please find below of Aditya Birla account. Topic Description KB Creation Date 2nd Jan 2024 Account Name & list of all ORGIDs Aditya Birla: 50502, 51262, 57379, 64609, 66181, 66180, 66183, 66184 Customer point of contact Phone and Email ..."
url: "https://supportb.kinsta.cloud/docs/account-in/"
updated: "2024-01-02"
category: Aditya Birla
---

# Account Information – Aditya Birla Capital

Hi Team,

Please find below of Aditya Birla account.

| **Topic** | **Description** |
| --- | --- |
| KB Creation Date | 2nd Jan 2024 |
| Account Name & list of all ORGIDs | Aditya Birla:  50502, 51262, 57379, 64609, 66181, 66180, 66183, 66184 |
| Customer point of contact Phone and Email | [Atisha.nandi@adityabirlacapital.com](mailto:Atisha.nandi@adityabirlacapital.com), [shilpa.acharya@adityabirlacapital.com](mailto:shilpa.acharya@adityabirlacapital.com) |
| Multiple POC based on account and type of issue |  |
| Customer business type (Example: Education, Fintech, insurance etc) |  Financial services |
| Account hosted on dedicated infrastructure (managed by LS OR customer) |  LSQ infra |
| TAM Engineer Phone & Email | Arti Nakum and Rohith k: [arti.nakum@leadsquared.com](mailto:arti.nakum@leadsquared.com), [rohith.k@leadsquared.com](mailto:rohith.k@leadsquared.com) |
| LS KAM - Phone and Email | Nancy Bansal |
| [nancy.bansal@leadsquared.com](mailto:nancy.bansal@leadsquared.com) |  |
| LS PS - Phone and Email | Aashutosh and Prasad |
| [aashutosh.darekar@leadsquared.com, prasad.lanjekar@leadsquared.com](mailto:aashutosh.darekar@leadsquared.com) |  |
| Are we sending (MSR)month Support Stats / quarterly report to customer? | Yes, we have to send monthly datadump of ticket with SLA |
| Cadence call occurrence day? | NA |
| Core features used by customer | API, Lapps, Automations, Forms, ADFS, opportunity |
| List of third-party integrations in customer accounts. | 1. ADFS |
| 2. Custom UI |  |
| List of custom implementations in customer accounts. | ADFS for login, User related opportunity, custom report |
| Top 5 issues/queries we receive from this TAM account. (With or without Ticket id optional) | 1. Report Not loading |
| 2. Location fetch issue |  |
| 3. Activity not reflecting |  |
| 4. Data discreptancy in custom report |  |
| 5. User not able to login |  |
| Additional Note | Mostly the location fetch requires to get on call and check user device permission. Login issues are usually because of incorrect password or users not created |

Thanks and Regards,Arti Nakum